How we handle your information
Brand Identity Agency respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit brandidentityagency.co.uk, contact us, enquire about our services or otherwise interact with our business.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information you provide and information we collect
We may collect personal information that you provide directly to us when you contact us or enquire about our services.
Information you provide
- Your name.
- Your email address.
- Your company or organisation name.
- Your telephone number, where provided.
- Information included in enquiries, emails or contact forms.
- Any other information you choose to provide.
Information collected automatically
When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device information, pages visited and information about how you interact with our website.
Why we use your information
We use personal information where necessary to provide our services, respond to enquiries, operate our business and improve our website.
- Respond to enquiries and requests.
- Discuss potential projects and services.
- Provide services to our clients.
- Manage client and business relationships.
- Improve our website and services.
- Monitor website performance and usage.
- Maintain business and administrative records.
- Comply with legal obligations.
Our lawful basis for processing data
Where UK data protection law applies, we process personal information using one or more lawful bases.
- Consent — where you have given us permission to process your information.
- Contract — where processing is necessary to provide services or take steps before entering into an agreement.
- Legitimate interests — where processing is reasonably necessary to operate, improve or protect our business.
- Legal obligation — where we are required to process information to comply with applicable law.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
The length of time information is retained may depend on the nature of our relationship with you, legal requirements, accounting obligations and the need to resolve disputes or enforce agreements.
When personal information is no longer required, we will securely delete or anonymise it where appropriate.
Your data protection rights
Depending on applicable data protection law, you may have rights relating to your personal information.
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to certain types of processing.
- Request restriction of processing.
- Request the transfer of your information.
- Withdraw consent where processing is based on consent.
How we protect your information
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically is completely secure. While we take appropriate steps to protect your information, we cannot guarantee absolute security.
Questions about your privacy?
If you have any questions about this Privacy Policy or how Brand Identity Agency handles your personal information, please get in touch.
Brand Identity Agency
Website:
brandidentityagency.co.uk
Contact:
hello@brandidentityagency.co.uk